{"id":15178,"date":"2026-05-05T13:58:02","date_gmt":"2026-05-05T13:58:02","guid":{"rendered":"https:\/\/busondakika.com.tr\/?p=15178"},"modified":"2026-05-05T13:58:03","modified_gmt":"2026-05-05T13:58:03","slug":"huqqabaz-akademi-ile-surdurulebilir-hizmet-kalitesi","status":"publish","type":"post","link":"https:\/\/busondakika.com.tr\/?p=15178","title":{"rendered":"HuQQabaz Akademi ile S\u00fcrd\u00fcr\u00fclebilir Hizmet Kalitesi"},"content":{"rendered":"<p> HuQQabaz Akademi, HuQQabaz\u2019\u0131n b\u00fcy\u00fcyen yap\u0131s\u0131nda kaliteyi s\u00fcrd\u00fcr\u00fclebilir hale getiren bir geli\u015fim modeli olarak konumlan\u0131yor. T\u00fcm \u015fubelerde ayn\u0131 marka hissini, servis dilini, ileti\u015fim yakla\u015f\u0131m\u0131n\u0131 ve operasyonel disiplini ya\u015fatmak amac\u0131yla geli\u015ftirilen Akademi; sahadan gelen ihtiya\u00e7lar\u0131n, \u015fube geribildirimlerinin ve operasyonel i\u00e7g\u00f6r\u00fclerin sistemli bir e\u011fitim modeline d\u00f6n\u00fc\u015fmesiyle ortaya \u00e7\u0131kt\u0131. \u0130lk a\u015famada \u015fube a\u00e7\u0131l\u0131\u015flar\u0131nda uygulanan e\u011fitimlerle ba\u015flayan bu yap\u0131, bug\u00fcn yeni ba\u015flayan ekip \u00fcyelerinden mevcut kadrolara kadar t\u00fcm \u00e7al\u0131\u015fanlar\u0131 kapsayan s\u00fcrekli bir \u00f6\u011frenme ekosistemi olarak devam ediyor. E\u011fitim birimi ise kalite denetimi ve operasyonel dan\u0131\u015fmanl\u0131k fonksiyonlar\u0131yla s\u00fcreci destekliyor.<\/p>\n<p><strong>Yap\u0131land\u0131r\u0131lm\u0131\u015f E\u011fitim ve G\u00fcnl\u00fck Operasyona Entegrasyon<\/strong><\/p>\n<p>Yeni ekip \u00fcyeleri, marka oryantasyonu, servis standartlar\u0131, hijyen, g\u00fcvenlik ve misafir ili\u015fkilerini kapsayan 15 g\u00fcnl\u00fck onboarding program\u0131na dahil oluyor. Program, operasyonel bilgi, \u00fcr\u00fcn hakimiyeti ve ileti\u015fim becerilerini birlikte geli\u015ftiren b\u00fct\u00fcnsel bir e\u011fitim s\u00fcreci sunuyor. Mutfak ve bar e\u011fitimleri ise i\u00e7 e\u011fitmen modeliyle y\u00fcr\u00fct\u00fcl\u00fcyor.<\/p>\n<p>E\u011fitim s\u00fcreci onboarding ile s\u0131n\u0131rl\u0131 kalm\u0131yor; y\u0131l boyunca devam eden geli\u015fim planlar\u0131yla destekleniyor. G\u00fcnl\u00fck operasyon \u00f6ncesinde ger\u00e7ekle\u015ftirilen k\u0131sa ekip toplant\u0131lar\u0131nda \u00fcr\u00fcn bilgisi, g\u00fcnl\u00fck hedefler ve operasyonel \u00f6ncelikler ekiplerle payla\u015f\u0131l\u0131yor. D\u00fczenli \u00fcr\u00fcn tad\u0131mlar\u0131 ve bilgi g\u00fcncellemeleriyle men\u00fc hakimiyeti canl\u0131 tutuluyor. B\u00f6ylece \u00f6\u011frenme, yaln\u0131zca e\u011fitim d\u00f6nemlerine ba\u011fl\u0131 bir s\u00fcre\u00e7 olmaktan \u00e7\u0131k\u0131yor; g\u00fcnl\u00fck operasyonun do\u011fal bir par\u00e7as\u0131 haline geliyor.<\/p>\n<p><strong>Dijital \u00d6\u011frenme ve Performans Takibi<\/strong><\/p>\n<p>\u00d6rg\u00fctsel psikoloji alan\u0131ndaki uzmanl\u0131\u011f\u0131yla da s\u00fcrece liderlik eden\u00a0<strong>Q Food &amp; Beverage Organizasyonel Geli\u015fim ve E\u011fitim M\u00fcd\u00fcr\u00fc Orkun \u00c7al\u0131\u015fkan<\/strong>\u00a0y\u00f6netiminde tasarlanan HuQQabaz Akademi\u2019nin dijital platformu HuQQabaz Plus, t\u00fcm operasyonel standartlar\u0131 ve e\u011fitim i\u00e7eriklerini tek merkezde topluyor. Prosed\u00fcrler, re\u00e7eteler ve servis uygulamalar\u0131 video destekli i\u00e7eriklerle eri\u015filebilir hale geliyor; ki\u015fisel geli\u015fim mod\u00fclleri, bildirimler ve mikro \u00f6\u011frenme ara\u00e7lar\u0131yla e\u011fitim s\u00fcreci g\u00fcnl\u00fck ak\u0131\u015f i\u00e7inde destekleniyor. Oyunla\u015ft\u0131rma unsurlar\u0131 ise \u00e7al\u0131\u015fan kat\u0131l\u0131m\u0131n\u0131 art\u0131r\u0131yor.<\/p>\n<p>Platformun i\u00e7erik yap\u0131s\u0131, g\u00f6rev sistemi ve geli\u015fim ad\u0131mlar\u0131 \u00f6\u011frenme psikolojisi ekolleri temel al\u0131narak kurgulan\u0131yor. Bu y\u00f6n\u00fcyle HuQQabaz Plus, yaln\u0131zca dijital bir e\u011fitim platformu olarak de\u011fil; \u00e7al\u0131\u015fanlar\u0131n geli\u015fim yolculu\u011funu sistemli bi\u00e7imde destekleyen bir rehber olarak \u00f6ne \u00e7\u0131k\u0131yor.<\/p>\n<p>Performans ve kalite takibi ise Q LIG sistemiyle y\u00fcr\u00fct\u00fcl\u00fcyor. \u015eubeler; hedef ger\u00e7ekle\u015fme oran\u0131, servis standard\u0131, hijyen skorlar\u0131 ve gizli misafir de\u011ferlendirmeleri \u00fczerinden d\u00fczenli olarak analiz ediliyor. Bu sistem, \u015fubeler aras\u0131nda \u015feffaf, \u00f6l\u00e7\u00fclebilir ve s\u00fcrekli geli\u015fimi destekleyen bir performans k\u00fclt\u00fcr\u00fc olu\u015fturuyor.<\/p>\n<p><strong>Y\u00f6netici Geli\u015fiminde Liderlik Oda\u011f\u0131<\/strong><\/p>\n<p>Akademi kapsam\u0131nda y\u00f6neticilere \u00f6zel geli\u015fim programlar\u0131 uygulan\u0131yor. Liderlik, ileti\u015fim, ekip y\u00f6netimi, i\u015fe al\u0131m, m\u00fclakat teknikleri ve mentorluk ba\u015fl\u0131klar\u0131n\u0131 i\u00e7eren bu programlar; y\u00f6neticilerin ekip performans\u0131n\u0131 s\u00fcrd\u00fcr\u00fclebilir k\u0131lan, \u00e7al\u0131\u015fan geli\u015fimini destekleyen ve marka standartlar\u0131n\u0131 sahaya ta\u015f\u0131yan liderler olarak geli\u015fmesine katk\u0131 sa\u011fl\u0131yor.<\/p>\n<p>\u00a0<\/p>\n<p>Kaynak: (BYZHA) Beyaz Haber Ajans\u0131<\/p>\n","protected":false},"excerpt":{"rendered":"<p>HuQQabaz Akademi, HuQQabaz\u2019\u0131n b\u00fcy\u00fcyen yap\u0131s\u0131nda kaliteyi s\u00fcrd\u00fcr\u00fclebilir hale getiren bir geli\u015fim modeli olarak konumlan\u0131yor.<\/p>\n","protected":false},"author":1,"featured_media":15179,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22],"tags":[],"class_list":["post-15178","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ekonomi"],"_links":{"self":[{"href":"https:\/\/busondakika.com.tr\/index.php?rest_route=\/wp\/v2\/posts\/15178","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/busondakika.com.tr\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/busondakika.com.tr\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/busondakika.com.tr\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/busondakika.com.tr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=15178"}],"version-history":[{"count":1,"href":"https:\/\/busondakika.com.tr\/index.php?rest_route=\/wp\/v2\/posts\/15178\/revisions"}],"predecessor-version":[{"id":15180,"href":"https:\/\/busondakika.com.tr\/index.php?rest_route=\/wp\/v2\/posts\/15178\/revisions\/15180"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/busondakika.com.tr\/index.php?rest_route=\/wp\/v2\/media\/15179"}],"wp:attachment":[{"href":"https:\/\/busondakika.com.tr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=15178"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/busondakika.com.tr\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=15178"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/busondakika.com.tr\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=15178"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}